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By Tena Hartwig
January 14th, 2010

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We might be seeing more up-trending financial charts, but overall, the economy is still in the tank.

And with tough economic times, comes price-sensitive customers. Manufacturers know that raising prices could be a recipe for disaster, so they’re opting to shrink the size of their packaging instead.

For instance, Georgia Pacific, maker of Quilted Northern toilet paper, chose to hack ½” off the length of its standard roll in lieu of increasing the price. This pricing strategy has become more prevalent in recent years, and I can’t help but wonder what impact these sly practices will have on companies’ bottom lines in the long term?

We all know the value of a loyal customer and this frequent downsizing seems to be nothing but a sneaky price increase that will surely upset customers once they catch on to it. While the smaller product might go unnoticed at first, customers may switch brands permanently when they realize these manufacturers are shrinking products behind their backs.

What do you think, should manufacturers “wipe out” these dishonest practices? Would you switch brands because of shrinking products?

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